Refund policy
The short version. Every CCC piece is printed for you at the moment you order it. Made-to-order means there is no warehouse rack where your tee goes back on a hanger — so we don't do change-of-mind returns. What we stand behind, completely, is the print.
If it arrived wrong or damaged — a misprint, a hole, our error on the size, a graphic that looks like it lost a fight with the dryer before ever meeting one — send a photo within 30 days of delivery and we'll print you a fresh one. Free, no return postage, no interrogation. The photo is the whole claim; keep the original, donate it, or wear it with the confidence of someone who got two for one.
If you ordered the wrong size — it happens to the best of us, usually right after saying "I know my size." We can't restock a shirt made just for you, but write to us before you write it off. We're humans over here, and we'll see what we can do.
How to reach us: reply to your order confirmation, or email cultclassiccouture@gmail.com with your order number — plus the photo if it's a defect claim. We answer within two business days.
A defective print requires no explanation. It does require exactly one photo.